Privacy Policy
Last updated: December 7, 2025
1. Information We Collect
We collect information you provide directly to us, including account details (username, email), profile information, and feedback submitted during playtests. We also automatically collect usage data and device information to improve our services.
Personal Information
- Account information (username, email address, password)
- Profile information (bio, avatar, location, social links)
- Hardware specifications (for playtester matching)
- Communication preferences
Automatically Collected Information
- Usage data and analytics
- Device information and browser type
- IP address and location data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Facilitate playtesting and feedback collection
- Connect studios with suitable playtesters
- Improve platform functionality and user experience
- Communicate with you about updates and opportunities
- Ensure platform security and prevent fraud
- Comply with legal obligations
- Provide customer support
3. Information Sharing
We share your profile and feedback with game studios you choose to interact with. We do not sell your personal data to third parties. We may share data with service providers who assist in platform operations.
We Share Information With:
- Game Studios: When you apply to or participate in a playtest
- Service Providers: Trusted third parties who help us operate the platform (e.g., Firebase, cloud storage)
- Legal Requirements: When required by law or to protect our rights
We Do Not:
- Sell your personal information to third parties
- Share your information for marketing purposes without consent
- Publicly display your email address or sensitive information
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Our security measures include:
- Encrypted data transmission (HTTPS/SSL)
- Secure authentication via Firebase Auth
- Regular security audits and updates
- Access controls and monitoring
5. Your Rights
You have the right to access, correct, or delete your personal information. You can manage your account settings directly on the platform or contact us for assistance.
Your Rights Include:
- Access: Request a copy of your personal data
- Correction: Update inaccurate or incomplete information
- Deletion: Request deletion of your account and data
- Portability: Receive your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your information within 30 days, except where we are required to retain it for legal purposes.
7. Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.
8. Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: compliance@secondquest.games
- Website: /contact